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Alone, or far awayPhone firstLighter path
This is a story about Mom and you.
Three quick questions, and the story begins.
They live...
Right now they mostly use...
Lately they are...
How it works
Under half an hour of your time.
Going live takes about a week on the calendar. Almost none of that week is yours: two phone numbers, a few days where Proxi listens in on calls you were making anyway, and one short interview.
Your number does not change. She calls you the same way she always has, on the same number, and Proxi answers in your voice when you cannot. Nothing is installed in her home and there is nothing for her to learn.
Getting set up
Five steps, and we do most of them.
The order matters. We do not start by asking you to perform your own voice into a microphone, because that is not what you sound like when she calls at four in the morning.
Nothing speaks to her until you have heard it and said yes.
You give us two phone numbersYours and hers. That is the setup on your side. Nobody installs anything, in either home.
Proxi joins your calls for a few daysNot a single recording session. Your real conversations, so we hear how you actually talk to her, including how you answer the same question the fourth time.
A short interview fills the gapsOnly what the calls could not tell us. People have finished this in nine minutes.
Your voice is builtFrom days of real speech across different moods and different hours, not from one clean sample read into a microphone. That range is what makes it hold up later.
You set the scope, and you hear it firstWhat can be discussed, what cannot, who gets called and in what order. Nothing reaches her until you have listened to your own Proxi and said yes.
The first two weeks
Enhanced observation, then it steps down.
The two weeks after go-live are staffed rather than automated. This is the part people skip, and it is the part that decides whether the rest works.
Your voice is already built by now. What the two weeks add is attention, not more recordings of you.
Every conversation is read
Not sampled. Read. The transcripts of her calls go in front of people during the first two weeks, and you are one of those people.
NormalMost families adjust three to five things in the first week. That is what the two weeks are for.
Nursing staff read them too
Our clinical team goes through the same conversations against what you authorised. If something is off, we usually see it before you have to tell us.
Then it steps down
After the first two weeks the extra attention reduces to normal operation. Nothing about your voice changes at that point. We do not take more of it unless something specific calls for it.
And you can change anything, any time
Tone, pace, subjects, boundaries, the escalation list. None of it is set at signup and left there. When her situation changes, the settings change with it.
After that
What an ordinary day looks like.
Nothing dramatic. That is the intent. The measure of this working is that there is less to tell you about at the end of the week.
She reaches out as often as she needs to. You find out in the morning, unless something needed you sooner, in which case you already know.
She calls, and Proxi answersIn your voice, at whatever hour, as many times as she needs. The fourth answer sounds like the first.
Unless it is you she needsIf something reads as physically wrong rather than unsettled, Proxi stops and reaches you, then works down the list you set.
Proxi stays with herOld stories, songs, the small things she can still do well. The empty hours are half the problem.
In the morning you read itWhat she asked for, how often, what settled her and what did not. Sentences, not charts.
What happens when
Walk through it yourself.
The situations families ask about most, including the medical ones, with the branches they actually take. Click through whichever one you are worried about.
Where it happens
On her phone, or in her room.
On the phone, for the days you live apart. She dials you, and Proxi picks up when you cannot.
Or through a small speaker where she sits, for the days you are both in the same house and you still need an hour. Same voice, same scope, same everything.
Both, if the situation calls for it. Moving between them does not start anything over.
How the voice is built
Why a few seconds of audio is not enough, and what the extra work buys.
Early Access is free
The whole product, no card on file, while we get it right together.
Proxi is not emergency support and does not provide medical advice.